Four Seasons Hotel Silicon Valley at East Palo Alto

The hotel is fabulous. It's part of a group of professional office buildings. It's about 10 minutes out of Palo Alto and has all the facilities you'd expect of a first class hotel. Staff are exceptional and go that extra mile to make you happy and comfortable. The beds are out of this world in comfort and luxury. Even the doorman has warming heaters for cold morning starts as you wait for your Uber or car. Room service and the restaurant/bar are excellent; wine selections broad ranging and interesting. You're just off the freeway but you would not know it as the atmosphere is totally relaxing and peaceful. Reception went out of its way to satisfy something I very much wanted but was thought to be out of stock. She searched and in fact found a small bear just for my granddaughter. And presented it beautifully as a gift. It's that sort of touch that one remembers. And would cause us to return. Thank you for an amazing stay.

It smelled really good upon entry. The upper levels of the building had an unpleasant smell.

Amazing customer service, very friendly. Room was big and clean and very comfortable. Staff was super helpful when needed and seemed genuinely happy to assist.

Warm and speed welcoming Bed quality and bathroom equipment Housekeeping Nice finest dinner Pool

Location